In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening a specific URL in a browser to gain administrative privileges / full access. Afterward, all system settings can be read and changed. The URLs in question contain index.pl?Action=Installer with ;Subaction=Intro or ;Subaction=Start or ;Subaction=System appended at the end.
"https://storage.googleapis.com/cve-osv-conversion/osv-output/CVE-2017-9324.json"
[
{
"events": [
{
"introduced": "3.3.0"
},
{
"last_affected": "3.3.16"
}
]
},
{
"events": [
{
"introduced": "4.0.0"
},
{
"last_affected": "4.0.23"
}
]
},
{
"events": [
{
"introduced": "5.0.0"
},
{
"last_affected": "5.0.19"
}
]
},
{
"events": [
{
"introduced": "0"
},
{
"last_affected": "8.0"
}
]
},
{
"events": [
{
"introduced": "0"
},
{
"last_affected": "9.0"
}
]
}
]