CVE-2018-20800

See a problem?
Please try reporting it to the source first.
Source
https://nvd.nist.gov/vuln/detail/CVE-2018-20800
Import Source
https://storage.googleapis.com/cve-osv-conversion/osv-output/CVE-2018-20800.json
JSON Data
https://api.osv.dev/v1/vulns/CVE-2018-20800
Related
Published
2019-03-13T22:29:00Z
Modified
2025-01-14T07:31:21.444432Z
Severity
  • 6.5 (Medium) CVSS_V3 - CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N CVSS Calculator
Summary
[none]
Details

An issue was discovered in Open Ticket Request System (OTRS) 5.0.31 and 6.0.13. Users updating to 6.0.13 (also patchlevel updates) or 5.0.31 (only major updates) will experience data loss in their agent preferences table.

References

Affected packages

Debian:11 / otrs2

Package

Name
otrs2
Purl
pkg:deb/debian/otrs2?arch=source

Affected ranges

Type
ECOSYSTEM
Events
Introduced
0Unknown introduced version / All previous versions are affected
Fixed
6.0.14-1

Affected versions

2.*

2.0.4p01-6
2.0.4p01-7
2.0.4p01-8
2.0.4p01-9
2.0.4p01-10
2.0.4p01-11
2.0.4p01-12
2.0.4p01-13
2.0.4p01-14
2.0.4p01-14.1
2.0.4p01-15
2.0.4p01-16
2.0.4p01-17
2.0.4p01-18
2.0.99beta1-1
2.0.99beta1-2
2.1.1-1
2.1.3-1
2.1.4-1
2.1.4-2
2.1.5-1
2.1.5-2
2.1.5-3
2.1.6-1
2.1.7-1
2.1.7-2
2.2.0~beta2-1
2.2.0~beta3-1
2.2.1-1
2.2.2-1
2.2.3-1
2.2.4-1
2.2.5-1
2.2.5-2
2.2.6-1
2.2.7-1
2.2.7-2
2.2.7-2lenny1
2.2.7-2lenny2
2.2.7-2lenny3
2.2.7-3
2.3.2-1
2.3.2-2
2.3.3-1
2.3.4-1
2.3.4-2
2.3.4-3
2.3.4-4
2.3.4-5
2.3.4-6
2.3.4-7
2.4.5-1
2.4.5-2
2.4.5-3
2.4.5-4
2.4.5-5
2.4.6-1
2.4.6-2
2.4.7-1
2.4.7-2
2.4.7-3
2.4.7-4
2.4.7-5
2.4.7-6
2.4.7+dfsg1-1
2.4.8+dfsg1-1
2.4.9+dfsg1-1
2.4.9+dfsg1-2
2.4.9+dfsg1-3
2.4.9+dfsg1-3+squeeze1
2.4.9+dfsg1-3+squeeze3
2.4.9+dfsg1-3+squeeze4
2.4.9+dfsg1-3+squeeze5
2.4.9+dfsg1-4
2.4.9+dfsg1-5
2.4.10+dfsg1-1
2.4.10+dfsg1-2
2.4.10+dfsg1-3

3.*

3.0.8+dfsg1-1
3.0.9+dfsg1-1
3.0.10+dfsg1-1
3.0.10+dfsg1-2
3.0.11+dfsg1-1
3.1.0~beta4+dfsg1-1
3.1.0~beta5+dfsg1-1
3.1.0~rc1+dfsg1-1
3.1.1+dfsg1-1
3.1.1+dfsg1-2
3.1.2+dfsg1-1
3.1.2+dfsg1-2
3.1.2+dfsg1-3
3.1.3+dfsg1-1
3.1.3+dfsg1-2
3.1.4+dfsg1-1
3.1.5+dfsg1-1
3.1.5+dfsg1-2
3.1.5+dfsg1-3
3.1.6+dfsg1-1
3.1.7+dfsg1-1
3.1.7+dfsg1-2
3.1.7+dfsg1-3
3.1.7+dfsg1-4
3.1.7+dfsg1-5
3.1.7+dfsg1-6
3.1.7+dfsg1-7
3.1.7+dfsg1-8
3.1.8+dfsg1-1
3.1.9+dfsg1-1
3.1.10+dfsg1-1
3.1.11+dfsg1-1
3.1.12+dfsg1-1
3.1.12+dfsg1-2
3.1.12+dfsg1-3
3.2.1+dfsg1-1
3.2.2+dfsg1-1
3.2.3+dfsg1-1
3.2.4-1
3.2.5-1
3.2.6-1
3.2.6-2
3.2.7-1
3.2.7-2
3.2.8-1
3.2.9-1
3.2.9-2
3.2.10-1
3.2.10-2
3.2.11-1~bpo70+1
3.2.11-1
3.2.12-1
3.3.1-1
3.3.2-1
3.3.3-1
3.3.3-2
3.3.3-3
3.3.4-1
3.3.5-1
3.3.6-1
3.3.7-1
3.3.7-2
3.3.8-1
3.3.9-1
3.3.9-2
3.3.9-3~bpo70+1
3.3.9-3
3.3.10-1
3.3.11-1
3.3.18-1~deb7u1
3.3.18-1~deb7u2
3.3.18-1~deb7u3

4.*

4.0.5-1
4.0.5-2
4.0.6-1
4.0.7-1
4.0.7-2
4.0.8-1
4.0.9-1
4.0.10-1
4.0.11-1
4.0.12-1
4.0.13-1~bpo8+1
4.0.13-1

5.*

5.0.1-1
5.0.1-2
5.0.2-1
5.0.3-1
5.0.5-1
5.0.6-1~bpo8+1
5.0.6-1
5.0.7-1
5.0.8-1~bpo8+1
5.0.8-1
5.0.8+dfsg1-1
5.0.9+dfsg1-1
5.0.9+repack1-1
5.0.10-1~bpo8+1
5.0.10-1
5.0.11-1
5.0.12-1
5.0.13-1~bpo8+1
5.0.13-1
5.0.13-2
5.0.14-1~bpo8+1
5.0.14-1
5.0.15-1
5.0.16-1~bpo8+1
5.0.16-1
5.0.17-1
5.0.18-1
5.0.19-1
5.0.20-1
5.0.21-1~bpo9+1
5.0.21-1
5.0.22-1
5.0.23-1~bpo9+1
5.0.23-1
5.0.24-1~bpo9+1
5.0.24-1

6.*

6.0.1-1
6.0.2-1
6.0.3-1
6.0.4-1
6.0.5-1
6.0.6-1
6.0.7-1
6.0.8-1~bpo9+1
6.0.8-1
6.0.9-1~bpo9+1
6.0.9-1
6.0.10-1
6.0.11-1~bpo9+1
6.0.11-1
6.0.12-1~bpo9+1
6.0.12-1
6.0.13-1

Ecosystem specific 

{
    "urgency": "not yet assigned"
}

Git / github.com/otrs/otrs

Affected ranges

Type
GIT
Repo
https://github.com/otrs/otrs
Events
Introduced
0 Unknown introduced commit / All previous commits are affected
Last affected
235872101b97c56039d6fc8b0fc1a87ca730ede5
Last affected
b1308de6378ea2cdbb2b6589d4a6b847f3250132

Affected versions

Other

rel-1_0_0-RC1
rel-1_0_0-RC2
rel-1_0_0-RC3
rel-1_0_0_rc1
rel-1_0_0_rc2
rel-1_0_0_rc3
rel-1_1_0-RC1
rel-1_1_0-RC2
rel-1_1_0_rc1
rel-1_1_0_rc2
rel-1_2_0-b1
rel-1_2_0-b2
rel-1_2_0-b3
rel-1_2_0_beta1
rel-1_2_0_beta2
rel-1_2_0_beta3
rel-1_2_1
rel-2_0_0-b1
rel-2_0_0_beta1
rel-2_0_1
rel-2_0_2
rel-2_0_3
rel-2_1_0-b1
rel-2_1_0-b2
rel-2_1_0_beta1
rel-2_1_0_beta2
rel-2_1_1
rel-2_1_2
rel-2_1_3
rel-2_2_0-b1
rel-2_2_0-b2
rel-2_2_0-b3
rel-2_2_0-b4
rel-2_2_0_beta1
rel-2_2_0_beta2
rel-2_2_0_beta3
rel-2_2_0_beta4
rel-2_2_1
rel-2_2_2
rel-2_3_1
rel-2_3_2
rel-2_4_0-b2
rel-2_4_0-b3
rel-2_4_0-b4
rel-2_4_0-b6
rel-2_4_0_beta2
rel-2_4_0_beta3
rel-2_4_0_beta4
rel-2_4_0_beta6
rel-2_4_1
rel-2_4_2
rel-2_4_3
rel-2_4_4
rel-3_0_0-b2
rel-3_0_0-b3
rel-3_0_0-b4
rel-3_0_0-b5
rel-3_0_0-b7
rel-3_0_0_beta2
rel-3_0_0_beta3
rel-3_0_0_beta4
rel-3_0_0_beta5
rel-3_0_0_beta7
rel-3_0_1
rel-3_0_2
rel-3_0_3
rel-3_0_4
rel-3_1_0-b1
rel-3_1_0-b3
rel-3_1_0-b4
rel-3_1_0-b5
rel-3_1_0-rc1
rel-3_1_0_beta1
rel-3_1_0_beta3
rel-3_1_0_beta4
rel-3_1_0_beta5
rel-3_1_0_rc1
rel-3_1_2
rel-3_1_4
rel-3_2_0_beta1
rel-3_2_0_beta2
rel-3_2_0_beta3
rel-3_2_0_beta4
rel-3_2_0_beta5
rel-3_2_0_rc1
rel-3_2_1
rel-3_2_2
rel-3_2_3
rel-3_2_4
rel-3_3_0_beta1
rel-3_3_0_beta2
rel-3_3_0_beta3
rel-3_3_0_beta4
rel-3_3_0_beta5
rel-3_3_0_rc1
rel-3_3_1
rel-4_0_0_beta1
rel-4_0_0_beta2
rel-4_0_0_beta3
rel-4_0_0_beta4
rel-4_0_0_beta5
rel-4_0_0_rc1
rel-5_0_0_alpha1
rel-5_0_0_beta1
rel-5_0_0_beta2
rel-5_0_0_beta3
rel-5_0_0_beta4
rel-5_0_0_beta5
rel-5_0_0_rc1
rel-5_0_1
rel-5_0_10
rel-5_0_11
rel-5_0_12
rel-5_0_13
rel-5_0_14
rel-5_0_15
rel-5_0_16
rel-5_0_17
rel-5_0_18
rel-5_0_19
rel-5_0_2
rel-5_0_20
rel-5_0_21
rel-5_0_22
rel-5_0_23
rel-5_0_24
rel-5_0_26
rel-5_0_27
rel-5_0_28
rel-5_0_29
rel-5_0_3
rel-5_0_30
rel-5_0_31
rel-5_0_4
rel-5_0_5
rel-5_0_6
rel-5_0_7
rel-5_0_8
rel-5_0_9
rel-6_0_0_alpha1
rel-6_0_0_beta1
rel-6_0_0_beta2
rel-6_0_0_beta3
rel-6_0_0_beta4
rel-6_0_0_beta5
rel-6_0_0_rc1
rel-6_0_10
rel-6_0_11
rel-6_0_12
rel-6_0_13
rel-6_0_5
rel-6_0_6
rel-6_0_7
rel-6_0_8
rel-6_0_9