In osTicket before 1.12, XSS exists via /upload/file.php, /upload/scp/users.php?do=import-users, and /upload/scp/ajax.php/users/import if an agent manager user uploads a crafted .csv file to the User Importer, because file contents can appear in an error message. The XSS can lead to local file inclusion.
{
"extracted_events": [
{
"cpe": "cpe:2.3:a:enhancesoft:osticket:*:*:*:*:*:*:*:*",
"range": [
{
"introduced": "0"
},
{
"fixed": "1.12"
}
],
"source": "CPE_RANGE"
},
{
"original_tag": "v1.12",
"range": [
{
"fixed": "a076918121f9490897dfe7d8a0ce58f2948df8bd"
}
],
"source": "REFERENCES_TAG"
}
]
}