The external frontend system uses numerous background calls to the backend. Each background request is treated as user activity so the SessionMaxIdleTime will not be reached. This issue affects: OTRS 7.0.x version 7.0.14 and prior versions.
"https://storage.googleapis.com/cve-osv-conversion/osv-output/CVE-2020-1768.json"
[ { "events": [ { "introduced": "7.0.0" }, { "last_affected": "7.0.14" } ] } ]