FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. In versions 1.8.208 and below, the ThreadPolicy::edit() method contains a broken access control vulnerability that allows any authenticated user (regardless of role or mailbox access) to read and modify all customer-created thread messages across all mailboxes. This flaw enables silent modification of customer messages (evidence tampering), bypasses the entire mailbox permission model, and constitutes a GDPR/compliance violation. The issue has been fixed in version 1.8.209.
{
"cna_assigner": "GitHub_M",
"cwe_ids": [
"CWE-284"
],
"osv_generated_from": "https://github.com/CVEProject/cvelistV5/tree/main/cves/2026/32xxx/CVE-2026-32752.json"
}{
"extracted_events": [
{
"cpe": "cpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:*",
"range": [
{
"introduced": "0"
},
{
"fixed": "1.8.209"
}
],
"source": "CPE_RANGE"
},
{
"range": [
{
"fixed": "996a7f96337fdd8a1d1bbd0da0ec7ec85d160b11"
}
],
"source": "REFERENCES_COMMIT"
},
{
"original_tag": "1.8.209",
"range": [
{
"fixed": "9272158c98b64f7c69e8454a944fddc2508bb801"
}
],
"source": "REFERENCES_TAG"
}
]
}