osTicket v1.18.3 is vulnerable to Stored Cross-Site Scripting (XSS) via the email From-header display name. The value is extracted without sanitization in include/class.mailparse.php and stored raw in the poster field of ostthreadentry. When an unauthenticated attacker sends a reply email to an existing ticket from an unregistered address with an XSS payload in the From display name.
{
"osv_generated_from": "https://github.com/CVEProject/cvelistV5/tree/main/cves/2026/38xxx/CVE-2026-38444.json",
"cna_assigner": "mitre"
}