FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, the load_customer_info action in POST /conversation/ajax returns complete customer profile data to any authenticated user without verifying mailbox access. An attacker only needs a valid email address to retrieve all customer PII. Version 1.8.213 fixes the issue.
{
"cna_assigner": "GitHub_M",
"cwe_ids": [
"CWE-639",
"CWE-862"
],
"osv_generated_from": "https://github.com/CVEProject/cvelistV5/tree/main/cves/2026/40xxx/CVE-2026-40570.json"
}{
"extracted_events": [
{
"range": [
{
"introduced": "0"
},
{
"fixed": "1.8.213"
}
],
"source": "AFFECTED_FIELD",
"strategy": "StringRangeExpression"
},
{
"range": [
{
"fixed": "f35b4249c72d9bdac6ab1ea4e288f5894be34057"
}
],
"source": "REFERENCES_COMMIT"
},
{
"original_tag": "1.8.213",
"range": [
{
"fixed": "acf57a7a4b19544641523c6f7e51b1035c03c9b6"
}
],
"source": "REFERENCES_TAG"
}
]
}