FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, a low-privileged agent can edit a visible customer and add an email address already owned by a hidden customer in another mailbox. The server discloses the hidden customer’s name and profile URL in the success flash, reassigns the hidden email to the visible customer, and rebinds hidden-mailbox conversations for that email to the visible customer. Version 1.8.214 fixes the issue.
{
"cwe_ids": [
"CWE-639"
],
"cna_assigner": "GitHub_M",
"osv_generated_from": "https://github.com/CVEProject/cvelistV5/tree/main/cves/2026/40xxx/CVE-2026-40589.json"
}{
"source": [
"AFFECTED_FIELD",
"REFERENCES"
],
"extracted_events": [
{
"introduced": "0"
},
{
"fixed": "1.8.214"
}
]
}