Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, when creating or updating an email signature, Zammad processes inline images referenced in the signature body. If a signature body contains an HTML img tag pointing to any existing attachment, the system copies that attachment into a new signature-owned record, without checking whether the user has permission to access the original attachment. The newly created copy is then downloadable by the same channel-admin user, because attachment access is determined by the copy's owner (the signature), not the original object (e.g., a ticket or knowledge-base article). This allows a user with any of the admin.channel_email, admin.channel_google, admin.channel_microsoft365, or admin.channel_microsoft_graph permissions to read attachments they would otherwise be denied access to, such as ticket attachments belonging to groups they are not a member of. This issue is fixed in version 7.1.2.
{
"cna_assigner": "GitHub_M",
"cwe_ids": [
"CWE-639",
"CWE-862"
],
"osv_generated_from": "https://github.com/CVEProject/cvelistV5/tree/main/cves/2026/63xxx/CVE-2026-63205.json"
}{
"extracted_events": [
{
"range": [
{
"introduced": "0"
},
{
"fixed": "7.1.2"
}
],
"source": "AFFECTED_FIELD",
"strategy": "StringRangeExpression"
},
{
"range": [
{
"fixed": "f3e4da83621efad8443a4e9fe6bd87befad47c44"
}
],
"source": "REFERENCES_COMMIT"
}
]
}