In the Agent Frontend in Open Ticket Request System (OTRS) 3.3.x through 3.3.18, with a crafted URL it is possible to gain information like database user and password.
{ "availability": "No subscription required", "ubuntu_priority": "medium", "binaries": [ { "binary_version": "5.0.7-1", "binary_name": "otrs" }, { "binary_version": "5.0.7-1", "binary_name": "otrs2" } ] }
{ "availability": "No subscription required", "ubuntu_priority": "medium", "binaries": [ { "binary_version": "6.0.5-1", "binary_name": "otrs" }, { "binary_version": "6.0.5-1", "binary_name": "otrs2" } ] }