UBUNTU-CVE-2020-1767

Source
https://ubuntu.com/security/CVE-2020-1767
Import Source
https://github.com/canonical/ubuntu-security-notices/blob/main/osv/cve/2020/UBUNTU-CVE-2020-1767.json
JSON Data
https://api.osv.dev/v1/vulns/UBUNTU-CVE-2020-1767
Upstream
Published
2020-01-10T15:15:00Z
Modified
2025-07-18T16:45:40Z
Severity
  • 3.5 (Low) CVSS_V3 - CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:N CVSS Calculator
  • 4.3 (Medium) CVSS_V3 - CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N CVSS Calculator
  • Ubuntu - medium
Summary
[none]
Details

Agent A is able to save a draft (i.e. for customer reply). Then Agent B can open the draft, change the text completely and send it in the name of Agent A. For the customer it will not be visible that the message was sent by another agent. This issue affects: ((OTRS)) Community Edition 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.

References

Affected packages

Ubuntu:Pro:16.04:LTS / otrs2

Package

Name
otrs2
Purl
pkg:deb/ubuntu/otrs2@5.0.7-1?arch=source&distro=esm-apps/xenial

Affected ranges

Type
ECOSYSTEM
Events
Introduced
0Unknown introduced version / All previous versions are affected

Affected versions

4.*

4.0.10-1

5.*

5.0.1-1
5.0.1-2
5.0.2-1
5.0.3-1
5.0.5-1
5.0.6-1
5.0.7-1

Ubuntu:Pro:18.04:LTS / otrs2

Package

Name
otrs2
Purl
pkg:deb/ubuntu/otrs2@6.0.5-1?arch=source&distro=esm-apps/bionic

Affected ranges

Type
ECOSYSTEM
Events
Introduced
0Unknown introduced version / All previous versions are affected

Affected versions

5.*

5.0.23-1
5.0.24-1

6.*

6.0.1-1
6.0.2-1
6.0.3-1
6.0.4-1
6.0.5-1