UBUNTU-CVE-2021-36100

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Source
https://ubuntu.com/security/CVE-2021-36100
Import Source
https://github.com/canonical/ubuntu-security-notices/blob/main/osv/cve/2021/UBUNTU-CVE-2021-36100.json
JSON Data
https://api.osv.dev/v1/vulns/UBUNTU-CVE-2021-36100
Upstream
Published
2022-03-21T10:15:00Z
Modified
2025-10-24T04:50:26Z
Severity
  • 6.4 (Medium) CVSS_V3 - CVSS:3.1/AV:N/AC:H/PR:H/UI:R/S:U/C:H/I:H/A:H CVSS Calculator
  • 8.8 (High) CVSS_V3 - CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H CVSS Calculator
  • Ubuntu - medium
Summary
[none]
Details

Specially crafted string in OTRS system configuration can allow the execution of any system command.

References

Affected packages

Ubuntu:16.04:LTS

otrs2

Package

Name
otrs2
Purl
pkg:deb/ubuntu/otrs2@5.0.7-1?arch=source&distro=xenial

Affected ranges

Type
ECOSYSTEM
Events
Introduced
0Unknown introduced version / All previous versions are affected

Affected versions

4.*

4.0.10-1

5.*

5.0.1-1
5.0.1-2
5.0.2-1
5.0.3-1
5.0.5-1
5.0.6-1
5.0.7-1

Ecosystem specific 

{
    "binaries": [
        {
            "binary_version": "5.0.7-1",
            "binary_name": "otrs"
        },
        {
            "binary_version": "5.0.7-1",
            "binary_name": "otrs2"
        }
    ]
}

Ubuntu:18.04:LTS

otrs2

Package

Name
otrs2
Purl
pkg:deb/ubuntu/otrs2@6.0.5-1?arch=source&distro=bionic

Affected ranges

Type
ECOSYSTEM
Events
Introduced
0Unknown introduced version / All previous versions are affected

Affected versions

5.*

5.0.23-1
5.0.24-1

6.*

6.0.1-1
6.0.2-1
6.0.3-1
6.0.4-1
6.0.5-1

Ecosystem specific 

{
    "binaries": [
        {
            "binary_version": "6.0.5-1",
            "binary_name": "otrs"
        },
        {
            "binary_version": "6.0.5-1",
            "binary_name": "otrs2"
        }
    ]
}

Ubuntu:20.04:LTS

otrs2

Package

Name
otrs2
Purl
pkg:deb/ubuntu/otrs2@6.0.26-1?arch=source&distro=focal

Affected ranges

Type
ECOSYSTEM
Events
Introduced
0Unknown introduced version / All previous versions are affected

Affected versions

6.*

6.0.20-1
6.0.23-2
6.0.24-1
6.0.25-1
6.0.25-2
6.0.25-3
6.0.26-1

Ecosystem specific 

{
    "binaries": [
        {
            "binary_version": "6.0.26-1",
            "binary_name": "otrs"
        },
        {
            "binary_version": "6.0.26-1",
            "binary_name": "otrs2"
        }
    ]
}

Ubuntu:22.04:LTS

otrs2

Package

Name
otrs2
Purl
pkg:deb/ubuntu/otrs2@6.2.2-2?arch=source&distro=jammy

Affected ranges

Type
ECOSYSTEM
Events
Introduced
0Unknown introduced version / All previous versions are affected

Affected versions

6.*

6.0.32-6
6.1.2-1
6.2.1-1
6.2.2-2

Ecosystem specific 

{
    "binaries": [
        {
            "binary_version": "6.2.2-2",
            "binary_name": "otrs2"
        }
    ]
}

Ubuntu:24.04:LTS

znuny

Package

Name
znuny
Purl
pkg:deb/ubuntu/znuny@6.5.6-1?arch=source&distro=noble

Affected ranges

Type
ECOSYSTEM
Events
Introduced
0Unknown introduced version / All previous versions are affected

Affected versions

6.*

6.5.3-1
6.5.4-1
6.5.5-1
6.5.6-1

Ecosystem specific 

{
    "binaries": [
        {
            "binary_version": "6.5.6-1",
            "binary_name": "otrs2"
        },
        {
            "binary_version": "6.5.6-1",
            "binary_name": "znuny"
        }
    ]
}

Ubuntu:25.04

znuny

Package

Name
znuny
Purl
pkg:deb/ubuntu/znuny@6.5.14-1?arch=source&distro=plucky

Affected ranges

Type
ECOSYSTEM
Events
Introduced
0Unknown introduced version / All previous versions are affected

Affected versions

6.*

6.5.10-1
6.5.11-1
6.5.13-1
6.5.13-1build1
6.5.14-1

Ecosystem specific 

{
    "binaries": [
        {
            "binary_version": "6.5.14-1",
            "binary_name": "otrs2"
        },
        {
            "binary_version": "6.5.14-1",
            "binary_name": "znuny"
        }
    ]
}

Ubuntu:25.10

znuny

Package

Name
znuny
Purl
pkg:deb/ubuntu/znuny@6.5.15-2?arch=source&distro=questing

Affected ranges

Type
ECOSYSTEM
Events
Introduced
0Unknown introduced version / All previous versions are affected

Affected versions

6.*

6.5.14-1
6.5.15-2

Ecosystem specific 

{
    "binaries": [
        {
            "binary_version": "6.5.15-2",
            "binary_name": "otrs2"
        },
        {
            "binary_version": "6.5.15-2",
            "binary_name": "znuny"
        }
    ]
}