CVE-2019-18179

See a problem?
Please try reporting it to the source first.
Source
https://cve.org/CVERecord?id=CVE-2019-18179
Import Source
https://storage.googleapis.com/cve-osv-conversion/osv-output/CVE-2019-18179.json
JSON Data
https://api.osv.dev/v1/vulns/CVE-2019-18179
Downstream
Related
Published
2020-01-06T20:15:12.243Z
Modified
2026-03-14T14:39:00.592768Z
Severity
  • 4.3 (Medium) CVSS_V3 - CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N CVSS Calculator
Summary
[none]
Details

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.12, and Community Edition 5.0.x through 5.0.38 and 6.0.x through 6.0.23. An attacker who is logged into OTRS as an agent is able to list tickets assigned to other agents, even tickets in a queue where the attacker doesn't have permissions.

References

Affected packages

Git /

Affected ranges

Database specific

unresolved_ranges 
[
    {
        "events": [
            {
                "introduced": "5.0.0"
            },
            {
                "last_affected": "5.0.38"
            }
        ]
    },
    {
        "events": [
            {
                "introduced": "6.0.0"
            },
            {
                "last_affected": "6.0.23"
            }
        ]
    },
    {
        "events": [
            {
                "introduced": "7.0.0"
            },
            {
                "last_affected": "7.0.12"
            }
        ]
    },
    {
        "events": [
            {
                "introduced": "0"
            },
            {
                "last_affected": "8.0"
            }
        ]
    },
    {
        "events": [
            {
                "introduced": "0"
            },
            {
                "last_affected": "15.0-NA"
            }
        ]
    },
    {
        "events": [
            {
                "introduced": "0"
            },
            {
                "last_affected": "15.0-sp1"
            }
        ]
    },
    {
        "events": [
            {
                "introduced": "0"
            },
            {
                "last_affected": "15.0-sp2"
            }
        ]
    },
    {
        "events": [
            {
                "introduced": "0"
            },
            {
                "last_affected": "15.1"
            }
        ]
    },
    {
        "events": [
            {
                "introduced": "0"
            },
            {
                "last_affected": "15.2"
            }
        ]
    }
]
source 
"https://storage.googleapis.com/cve-osv-conversion/osv-output/CVE-2019-18179.json"